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Post by sarmate on Jul 2, 2009 13:30:45 GMT 6
Hi all, I bought an 07 plate Pathfinder with 24000 miles 18 days ago from a dealer about 200 miles away from where I live. About 10 days ago the clutch started slipping by about 1000 RPM as I accelerated in 3rd and 4th gear. I took it to my local Nissan Dealer who whilst not being the rudest people I have met were certainly the bluntest, I was told repeatedly that I would have to pay the whole cost if Nissan decided it was not a faulty clutch (at least 12 times in 8 minutes if I remember correctly). After much procrastinating and sucking of teeth by the dealer the car was eventually booked in for this coming Monday (6th July).
To cut a long story short the clutch finally failed yesterday and I now can't get any drive to the wheels as the engine revs happily away in all gears.
I will post my results with the Nissan dealer here and if anyone has had similar experiences with either their clutch or their dealer can you let me know.
Many Thanks
SARMate
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Post by richbenham on Jul 24, 2009 2:59:10 GMT 6
Hi Got an 06 model currently on the ramps in a dealership, stripped out with same defect. 27,000 miles. Clutch slips slightly. Arguing constantly with Nissan GB and looking at various web sites, there's an obvious problem. Dealer won't/can't fit a clutch of the same part number, as it's changed from a MDF to a solid version - hence they're admitting that it's not fit for purpose by changing the design so much. Currently out of service waiting parts to arrive whilst arguing to t*ss with the dealer (who has been pretty good so far) and Nissan GB about who pays - I'm certainly not liable for a clutch that's failed due to a faulty designed MD-Flywheel and faulty clutch pedal (the pedal has to be replaced because it won't release properly - is too stiff). Would be urgently interested to know from others what to do whilst mine's up on the ramp and we're still in negotiation about costs
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Post by richbenham on Jul 25, 2009 0:44:52 GMT 6
Have had verbal confirmation today from the dealership, although waiting to collect vehicle when repair finished and paid for, that NGB are covering the full cost of the £1500 approx. This covers a new clutch assembly and clutch pedal. The old design MDF clutch assembly has been totally replaced by a solid mass flywheel - by completely changing the design, Nissan is effectively putting their hands up and stating that under normal driving conditions, the original design of pedal/clutch/flywheel is not fit for purpose.
I gathered all the reviews from web sites such as this, nackerednavara.co.uk, honest john in the daily telegraph, etc. and was ready for a "discussion", but it seems that I won't be needing this.
Also found out, that the dealer I bought the Pathfinder from back in 2007 "gave" me a lifetime warranty (which I never received) which would have covered me for all of the above ONLY IF I had a MAJOR EXPENSIVE R2 service EACH year (which annualy is more than the yearly R1 in the 1st year, R2 in the 2nd year, R1 in the 3rd year, etc.) as well as the annual MOT (being just over 3yrs). Since I only had the R1 with the dealer and did the MOT elsewhere,I have made my "warranty" invalid. It's not worth paying the £400+ for the R2 service in future and I won't be chasing them to issue me with a new warranty. Knowing the long list of problems I've had with this, I'll be looking to purchase an extended warranty from somewhere because expensive things WILL go wrong. If I could get rid of this car, i would, but the values have dropped significantly since I bought, and I can't afford to - what are the alternatives: a well down the JD Power Surved Land Rover, or an expensive Land Cruiser?!
Incidentally, the original dealership in Derby was abs' appalling when it comes to customer (who are they?) service. However, their dealership in another town close by has bent over backwards to assist this week and I would give them 10/10
Hope this statement of "design change" can help others in the future - keep forcing the issue on Nissan GB, keep calm, and I've found so far that some of the people in the call centre are genuine people who are willing to listen (thanks by the way, if you're reading this)
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Post by farmerjohn on Aug 7, 2009 23:34:48 GMT 6
ALL PEOPLE WHO HAVE HAD D40 CLUTCH PROBLEMS PLEASE READ THIS.
I have a early navara D40 and the clutch has started slipping this week, its 55 plate so just out of warranty. (i’m going to post this up on all related blogs because of what comes below) After my clutch went at 57K on my D40 i did some reading up on this and it is a common problem. basically a dual mass flywheel is no good for certain types of vehicles, especially for me as i do a lot of towing(and for a lot of other people by sound of hings), Nissan do a conversion kit that costs neck end of £1000 supply only for a solid state flywheel and clutch to match (which sould solve the slipping clutch issue) or £1400 to supply and fit. i have a company i have used before for uprated clutches and they are saying that if i can get them a dual mass flywheel they can make a kit and sell it as a conversion for a new solid state flywheel and clutch for about £600.00 and the clutch is 30% uprated. I know it is not the point but if your like me and this works it can save a lot of money, my local Nissan mechanic strongly hinted that a solid state clutch is always better and i mentioned about a 3rd party kit and he said he could not fit it but said they are not a big job if you know your way around engines. (They already do a conversion kit for the ford transit and they have literally sold hundreds apparently.) SO.... believe it or not i need a knackered dual mass flywheel as my problem is the clutch has only just started to slip so i can still drive my navara and i need it for work. To make the new flywheel for first time will take 3 weeks. I dont want her in bits and totally out of use for that long, so if anyone has a old dual mass flywheel please let me know.... there must be someone out there. The company will make a kit and start stocking them off the shelf so it should benefit a lot of people in the future. if we can get one sorted i'll post up the details of the company once i know it works. And i am willing to pay for the old dual mass flywheel. if you have just had one replaced ask you machanic if you can keep it!!! regards, John (william_case@hotmail.com)
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