Post by steviec on Jan 8, 2009 1:29:53 GMT 6
RESULT!!!!!!!!!!!!! Guys (and Gals!) I have got a result from Nissan!!!!I e mailed following the Blog which mentioned Beverley
at Customer Services and got the following back;....Our reference: 1-47692945
05 January 2008
Dear Mr *****
Thank you for contacting Nissan Customer Services.
Further to your recent enquiry and our subsequent investigation, I write to confirm our offer of goodwill to reimburse you the sum of £523.50 for the costs incurred in respect of the replacement clutch of your Pathfinder. This offer is made in full and final settlement and with no admission of liability on behalf of Nissan Motor (GB) Limited. I feel this is a fair and reasonable offer in view of our findings.
I would be grateful if you would contact me to confirm your acceptance of this offer and to confirm the cheque payment details.
I trust my actions meet with your approval. However, should you require any further assistance, please do not hesitate to contact me at Customer Services on 01923 899334.
Yours sincerely
---------------------------------------------------------------
Mark Godber
Customer Services Case Manager
Nissan Motor (GB) Ltd
Tel: +44 (0)1923 899334
Is that a result or what?!!!!!!!!!! Also He (Mark Godber) said that ifthre were any other people that had problems then I was to let them know tht they can contact him and h will take up the issues
Hope this helps someone else to get a result.
Thanks for ALL your help folks!!
Steve